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Getting Donors to Call You Back

Tuesday, December 19, 2017 2:00 pm - 3:30 pm  ET

This event is no longer available.

Webinar Start Time:

Eastern Time: 2:00 p.m.
Central Time: 1:00 p.m.
Mountain Time: 12:00 p.m.
Pacific Time: 11:00 a.m.

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Still waiting for that potential donor, foundation program officer, or corporate sponsorship director to call you back? Successful fundraising relies on relationships, but it's difficult to build a relationship if you can't get them to call you back.

If you’re still using  boring, outdated voice and email methods, sounding just like every other fund development person in the world, it’s time to implement a new strategy. To get more return calls from your prospects, you must do something different from everyone else out there: stand out, be likeable, and actively deserve a return call. Drawing on his nearly 20 years of development experience, Bill Mountcastle will share tips for differentiating yourself and establishing your organization’s credibility while keeping your prospects engaged so you can get that return call.


Upon completion of this webinar you should be able to:

  • Secure, plan, and look forward to conversations with your prospects
  • Quickly establish the credibility of your nonprofit organization and keep prospects engaged
  • Present more effectively on the phone
  • Anticipate and handle objections for more effective interaction
  • Use better, more comprehensive outreach solutions to Increase connections with donors and prospective donors

Intended audience:

  • CEOs/Executive Directors
  • Development Officers/Gift Officers/Fundraisers
  • Program Directors and Managers
William J. Mountcastle

William J. Mountcastle, MPA – is an author, speaker and widely known healthcare philanthropy expert. He leads the healthcare philanthropy consulting firm Health Giving, a specialized healthcare fundraising consulting firm serving community-based health and healthcare nonprofits ( He is author of the book "Fundraising for Hospitals: Value-based Healthcare Philanthropy" published by Charity Channel Press and author of “The Campaign Mix: The 5 P’s of Successful Capital Campaigning” a chapter in the book "Redefining Healthcare Philanthropy" from the Association for Healthcare Philanthropy. He works with some of the world's most admired nonprofits across a wide range of health care missions. His clients have experienced significant and quantifiable success from his fundraising performance improvement solutions.


This event is no longer available.

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