Candid is seeking a dynamic and innovative strategist, trainer, collaborator, and relationship manager to join our team in Atlanta, serving the local community and the broader southern region.
See the world. Make it better.
On February 1, 2019 Foundation Center and GuideStar joined forces to become Candid, a 501c3 nonprofit organization. Candid connects people who want to change the world to the resources they need to do it.
Every year, millions of nonprofits spend trillions of dollars around the world. Candid finds out where that money comes from, where it goes, and why it matters. Through research, collaboration, and training, Candid connects people who want to change the world to the resources they need to do it. Candid’s data tools on nonprofits, foundations, and grants are the most comprehensive in the world.
Candid’s vision is an ambitious one. But we know that when we make investments in our talent, it translates to more access and better knowledge for those working for social good around the world.
POSITION: Atlanta Lead
Director of Candid South
1-2 part-time direct reports
Core work hours are Monday through Friday between the hours of 9:00am to 5:00pm
LOCATION: Atlanta, GA
Candid is looking for an Atlanta Lead to join its Social Sector Outreach (SSO) team. SSO is one of Candid’s most forward-facing units and engages directly with a diverse network of constituents through our vast in-person and online network. Our team contributes to the success of the social sector by connecting nonprofits to the resources they need to thrive. This includes the development and delivery of key offerings such as tools, trainings, and convenings across the world, 400+ Funding Information Network affiliate locations in the USA and globally - as well as web-based programming via live and recorded webinars, chats, discussions, and more.
In this role, you will provide strategic direction for Candid’s public services and programming at the local level. The Lead is responsible for creating a dynamic, user-driven experience for social sector professionals and social entrepreneurs in their community as well as rapidly responding to information requests from funders, association leaders and other key partners. The Lead also provides oversight for the following functions: regional outreach coordination, training, fundraising, budget development and management, and some facility management. The Lead reports to the Director for Candid South and works closely with Leads in our other geographic regions and SSO’s Programs and FIN Teams on crafting and curating the user experience – in their community and online.
- Manage the day-to-day operations of Candid’s local presence in Atlanta, including programming, community outreach, marketing, reference support, and resource development/management.
- Play a pivotal role in the transition from our current office location to a new space, paired with a new operating model.
- Participate in overall planning and fundraising efforts.
- Lead group learning experiences, trainings, orientations and convenings for Candid users in coordination with other local team members, on-site, in the (local and regional) community, and via online webinars.
- Initiate and leverage effective working relationships across internal teams and departments.
- Work with team members to track data, statistics and trends on key audiences.
- Conduct evaluation and implement change to increase user satisfaction with Candid programs and resources.
- In partnership with the SSO Programs and FIN teams, create new content/trainings and services in response to user feedback and demand.
- Contribute to the cohesiveness and innovations of the SSO team, locally and beyond.
- Serve as a key player in a dynamic network of leads that develop and support the online patron experience, including but not limited to services/tools provided through Candid’s GrantSpace portal.
- Lead partnerships and collaboration with nonprofit associations, innovation hubs, and other, related organizations in the local and regional community to position Candid as a resource for nonprofit professionals and social entrepreneurs.
- Cultivate opportunities to expand and strengthen Candid’s Funding Information Network to optimize access to its vast resources.
- Performs other duties and special projects, as assigned.
- BA/BS and 5-7 years management experience required. Graduate degree in business/nonprofit management or related field preferred.
- Extensive knowledge of the local social sector community.
- Ability to work independently and adapt well in an evolving environment.
- Ability to participate in and lead internal and external teams, meetings, or task forces.
- Exceptional written communication skills; strong oral and interpersonal communication skills, including public speaking experience.
- Ability to work with and engage a diverse group of community members and organizations.
- Serious commitment to customer service and audience development.
- Very proactive in identifying and initiating opportunities.
- Extremely responsive and solution oriented in addressing challenges.
- Experience with marketing programs and services to the general public.
- Dedicated to local communities and to increasing equity in access to capacity building opportunities for diverse social sector organizations/programs/individuals.
- Ability to help lead and manage transition in physical location and operational model, while supporting strong team cohesion.
- Motivated by, and enthusiastic to help create and support a dynamic and positive culture and working relationship with other co-located organizations.
- Requisite character traits: creative, thoughtful, innovative, self-directed/self-motivated, committed to excellence, dedicated to their local community.
- Great sense of humor.